How it Works
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All young people we work with will receive 1:1 training with their Employment Job Coach on any or all of these topics according to their requirements to build their employability skills and move them closer to paid work:
CV writing, interview skills, personal development skills, travel training, job searching, application forms
We are keen to give young people as many opportunities as possible to expand their skills, particularly those which will help with their employability. We currently offer the chance to gain certificates in First Aid and in Food Hygiene, and we can add to this as identified.
Small group workshops
Many of our young people will join in with some or all of our group workshops. These aim to provide young people with many of the employability skills they require, whilst learning in a small group environment of around 10-12 peers. Led by our Employment Job Coaches, these are highly interactive sessions in which people can input as much or as little as they wish, although we generally find that everyone feels comfortable enough to get involved.
In order to help our young people develop a broad range of employability skills and gain valuable work experience, we run 12-week courses specialising in the areas of Retail, Customer Service and Hospitality. As well as group training sessions with us at MINT, young people on these courses spend 2 days per week on work experience placements with local employers, learning specific roles and becoming accustomed to a real working environment. We see a marked increase in the confidence of the people who attend our pre-employment course, and many go on to successfully find paid employment afterwards.
One of the key factors which will help anyone get into work is to have relevant work experience, however only a relatively small proportion of employers actually offer this to people. This is vital for our young people in order to help them stand out from the crowd, build their skills, find out what they are interested in and where their strengths lie, and ultimately gain sustainable paid employment. We approach employers from all types of businesses to arrange unpaid work experience for our young people in order to achieve the above.
One example of a successful work placement partnership we have is with Ego, a buy and sale fashion boutique in Chapelfield, Norwich. Our young people can do work experience at Ego to build up their retail employability skills, learn to use the till, practice their customer service skills and decide if they want to look for paid employment in this type of work. At Ego people get the opportunity to deal with incoming stock, be responsible for the layout of the merchandise in-store and handle customer payments, which is all valuable experience to add to a CV. From Ego’s point of view, it means they have an extra pair of hands to help them out and they know they are helping to build the skills of the future work force.
We are very lucky to have access to the fantastic StartUp Lounge at City College Norwich. This unique facility is aimed at entrepreneurship and encouraging young people to think about starting their own business. Many of the skills required within enterprise are valuable to those becoming employees too – our young people and their employers benefit from their skills within budgeting, working as part of a team and being dedicated to reaching a particular target.
Specialised personal support
Depending on their barriers, many young people who come to us will benefit from further support in specific areas such as building their confidence and dealing with social situations. We also have links to specialists in counselling through City College Norwich if a young person feels they would benefit from this.
Specific employer engagement
Since we were established in 2010, we have built many links with employers across Norfolk who consider applications from our young people for paid employment. Some even treat us like an employment agency, calling us when they have a vacancy and taking our recommendation for who the suitable candidate for the job is. It is incredibly important that we have the support of these employers to continue our success and help our young people to achieve their potential. If you feel you have opportunities for our young people, could benefit from the help we can provide or would like to find out more about how it works, please contact us on 01603 773760 for a chat with one of our Employment Job Coaches.
For those who are keen to pursue an apprenticeship, we offer support in a variety of areas to help prepare them, for example relevant work experience, assessment of their functional skills and actively engaging with employers to find the right opportunity for the individual.
This is the ultimate aim when our young people start working with us, but whilst some can move into employment fairly quickly, for others it is a much longer journey – it is different for everybody which is why we tailor our support around the individual. Once someone does start paid employment, we begin job coaching with them. This involves providing in-work support as required. Again, the amount of support we offer is dependent upon the young person and the employer. We will also keep in touch should support be required later.